customer policy:
each customer is greatly appreciated. Customers can feel free to
share their comments on what they would like to see in the future at H T
G O. All customers with inquires can email
customersupport@hightechgameroutlet.com and will be eagerly
assisted in a polite and professional manner. Customers that leave a
call back number will be contacted within 24 hours. We believe in
providing a superior shopping experience and guarantee to beat the
prices of our top competitors which include: Wal-Mart, Best Buy, EB
Games, and Game Stop. if a customer finds a product cheaper at any of our
competitors locations they can e-mail us with the price drop and as
always the product will be available for purchase under the price of the
competition with in 48 hours.
All PURCHASING Inquires E-mail:
customersupport@hightechgameroutlet.com
ALL COMMENTS AND SUGGESTIONS:
TELLUSWHATUTHINK@HIGHTECHGAMEROUTLET.COM
Return Policy:
Returns and refunds are only issued
for merchandise
received in a defective or damaged state. Customers have 5 days after receiving merchandise
to alert High Tech
Gamer Outlet of the problem.
High Tech Gamer Outlet will issue refund
for the full purchase price
less any shipping
charges upon receipt of merchandise to be
returned.
All Inquires Email:
TECHNICALSUPPORT@hightechgameroutlet.com
Shipping Policy:
Shipments are usually made within 72 hours but may take up to 7
Business days
Shipping charges incurred for returned merchandise
is the sole
responsibility of the Customer. All personal and contact
information provided by our customers is COMPLETELY CONFIDENTIAL.
Including, but not limited to e-mail address,
name, phone #, billing
information, information
pertaining to gift recipients, etc.
is used
SOLELY for order completion and billing.
all Inquires Email:
technicalsupport@hightechgameroutlet.com
Privacy Policy:
All Customer billing and ordering information is completely secure. The
pages Within High Tech Gamer Outlet are secured By Comodo with an
assurance policy of $100,000. High Tech Gamer Outlet sells in United States only.
No international sales.
All Orders will be charged the appropriate state sales
tax rate as well as appropriate shipping rate.
Customers will receive confirmation of
payment
processed within 48 hours of order.
Customers must
allow 9 to 12 business days to receive merchandise.
We will notify all customers of confirmation of payment and date of shipment as long as
an email address is supplied for the customer. All shipments
are sent via Fed Ex. All Packages require signature upon delivery.
Customers may request that these not be sent or simply
opt out of the email return portion of the order form.
All customers may obtain copies of their receipts or their
tracking number by
all Inquires
all Inquires Email:
technicalsupport@hightechgameroutlet.com
